Service Migration & Network Support

Please describe your company and your position there?

Instrument Transformers are a SME manufacturing company designing, manufacturing and supplying custom transformers for the power industry. I’m the site director who has overall responsibility for IT systems.‍

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For what project/service did your company hire Auxilium for and what were your goals?

Initially, we employed Auxilium ITC to undertake migration from physical server to virtual servers (Citrix Xenserver) and allow remote access (Parallels). Since then, they are our go-to for IT support, they have supported us during outages, hardware upgrade projects and network support when we do not have the necessary skill sets to accomplish the required tasks. They also provide our O365 license management.

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Can you share any outcomes of the project or general feedback about working with Auxilium?

Auxilium and especially Alasdair is our go-to company for any of our hardware, backup & network issues and we find that they go the extra mile to help us restore our systems to operating conditions.

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What did you find most impressive or unique about this company?

Their knowledge of our applications, going the extra mile for the customer and willing to advise us on new technology that will improve our user experience and network performance.

Auxilium IT Consultancy is delighted to offer IT consultancy to the manufacturing industry and to companies like Instrument Transformers.

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